OCMS Support > OCMS Support > Knowledgebase

Search help:

Language Errors


Once you open the error file (see step 3) all of the Language forms in the date range selected will be available.  

PLEASE NOTE: YOU MUST USE TRAINING OPEN FORM (2019) Training open form without (2019) is for historical reporting only.

Depending on the language bulk upload you run the extract type name will be different but everything else on the spreadsheet will be the same. Once you open the spreadsheet, you will see:

  • Service Form Created by: this is the worker
  • Contact Info: this is the Worker's email address
  • Error Message:  this has the session number, form number and any errors that relate to that service form.



The error below is an error you would get from iCARE

Language Errors and Explanations 

How to fix this error

  1. Read the line with the error
  2. Find the client number and the session date
  3. Click on ‘Find Session’  from the side menu
  4. Enter the Client Number in the field, and session date click Search
  5. Click on Select to open the Session
  6. Correct the error(s) by filling in the missing fields and then click Save.

See below,

  1. Projected end date of Service must be after today’s date.  As stated in iCARE manual
    • if Status of Service (column AG) is Ongoing. Cannot be more than 365 days after the start date.
      • Cannot be before the date that the file is uploaded.


This means that if the Bulk upload file is being uploaded on Nov 30th the ongoing service must be past this date.

Once you have gone into every session that was missing data and repaired all the errors, run the report again.

Keep running the report fixing your errors that appear until you get 0 in the Bad column.

When all the records are Good, a check mark will appear in the Valid column.

You can now move on to Step 5

Please note that all errors should be corrected before you upload your file to iCARE.  

Was this article helpful? yes / no
Related articles Community Connections Errors
Information and Orientation Errors
Employment Bulk Upload Errors
Article details
Article ID: 106
Category: ICARE Bulk Upload Error Checking - Step 4
Date added: 2017-02-09 18:01:47
Views: 90
Rating (Votes): Article not rated yet (0)

« Go back

Powered by Help Desk Software HESK, in partnership with SysAid Technologies